Shipping policy

Delivery country:

These delivery conditions apply to the following countries: Canada and the United States.

The average delivery time for all our packages is shown below:

Last order: 11:00 PM (GMT-05:00), Eastern Standard Time (Toronto): After this time, we will no longer process orders received that day. For orders processed after this time, the estimated delivery time will be extended by one day.

Order processing time: 0 to 2 days, Monday to Friday. After this time, the package will be handed over to the carrier and ready for shipment.

Shipping time: 5 to 10 days, delivery Monday to Friday.

Total delivery time: 5 to 12 working days

We use the following carriers:
– Canada Post

Shipping costs

Shipping is free. We cover the shipping costs for every order in Canada and the United States. All our products are delivered to your home free of charge. There is no minimum order quantity.

Track your order

You will receive an email with your tracking number once your order has shipped. We provide a self-hosted tracking page that allows you to track your package. Click here to access our tracking page.

For any questions or comments, please do not hesitate to contact us! Please use the contact details below:

E-mail: support@boutique-elegance.com
Telephone: +31 6 23701601
Address: Weesperstraat 107, Amsterdam, Noord-Holland 1018 VN, Nederland

Company Name: Match Marketing
Company Number: 92157548
VAT Number: NL004940540B13

Customer Service Hours: Monday to Friday, 9:00am to 6:00pm
We strive to respond to you within 24 hours (business days).